The ability to create and destroy friction in different circumstances is what defines an organizational genius. Subscribe to Big Think on YouTube ►

The ability to create and destroy friction in different circumstances is what defines an organizational genius. Subscribe to Big Think on YouTube ► https://www.youtube.com/channel/UCvQECJukTDE2i6aCoMnS-Vg?sub_confirmation=1 Up next, Want to be a CEO? Become a master of paradox | Adam Bryant for Big Think+ ► https://www.youtube.com/watch?v=H5Q_-gIZIps When a customer, an employee, or a senior leader has set their sights on a certain course of action and then runs into obstacles that make it slower, harder, more frustrating, we call this organizational friction. Many times, that can be a bad thing, but best-selling author and organizational psychologist Bob Sutton argues that we can actually harness it to benefit us. One thing that Sutton emphasizes in his book The Friction Project is that you should first ask yourself if your course of action is the ‘right’ or ‘wrong’ thing to do. If it's the right thing to do, it should happen fast and be relatively frictionless. The ‘wrong’ thing to do is often full of friction, but the right thing, although it may have some ‘constructive friction,’ is often able to push forward and make progress without harsh obstacles. Here are 2 easy tricks to solve any problem and make friction your secret weapon. Read the video transcript ► https://bigthink.com/series/the-big-think-interview/bob-sutton-friction/?utm_source=youtube&utm_medium=video&utm_campaign=youtube_description ----------------------------------------------------------------------------------

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Yale Environmental Sustainability Summit First Hour: Plenary Panel Flowing Capital to a Sustainable Future: Perspectives from Yale Alumni in the Impact Investing Arena Panelists Tom Hodgman,

Yale Environmental Sustainability Summit First Hour: Plenary Panel Flowing Capital to a Sustainable Future: Perspectives from Yale Alumni in the Impact Investing Arena Panelists Tom Hodgman, Senior Director, NatureVest Jeff Possick, Managing Director, MissionPoint Partners Shelby Semmes, Consultant, Intervale Advisors Adam Wolfensohn, Co-Managing Partner, Encourage Capital Moderator | Terry Kellogg, Managing Director, Helios Capital Ventures Second Hour: Closing Plenary Panel Moving Ahead: Change Making, Sound Science, and the Rule of Law Panelists Paul Anastas, Teresa and H. John Heinz III Professor in the Practice of Chemistry for the Environment Tom McHenry, President and Dean, Vermont Law School William K. Reilly, Chairman Emeritus, World Wildlife Fund; Former Administrator, US Environmental Protection Agency Moderator | Ingrid C. Burke, Dean of F&ES

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